The many extracts on these pages are from copyright material. They are owned by the reference given or its owner. They are reproduced here for educational purposes and to stimulate public debate about the provision of health and aged care. I consider this to be "fair use" in the common interest. They should not be reproduced for commercial purposes. The material is selective and I have not included denials and explanations. I am not claiming that the allegations are true. The intention is to show the general thrust of corporate practices as well as the nature and extent of any allegations made. Any comments made are based on the belief that there is some substance at least to so many allegations.

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Three small Victorian companies that have had trouble with their nursing homes.

 Australian section   

Easyplan, Lasalto Pty Ltd and Lestlin Nominees Pty Ltd  



The first two are unrelated small Victorian companies own only one home each. Both ran into trouble with accreditation.

Lestlin owns a home in Victoria and another in Queensland. The latter was criticised. I do not know where it operates from but Victoria seems likely.

Bayview Aged Care Facility

This small Victorian company owns only Bayview Nursing Home which was found wanting in 2005.

Apr 2005 failed standards

A CARRUM DOWNS aged care home has been threatened with closure after health inspectors found residents were at serious risk.

Inspectors found Bayview Aged Care Facility failed standards in medication management, clinical care, nutrition and hydration, infection control and residents' rights to privacy and dignity

A report by the Aged Care Standards and Accreditation Agency found the home failed to meet 22 of 44 expected standards.
The report found that residents' rights to privacy and dignity were not always respected and there was no system to ensure staff had the knowledge and skills to perform their roles.

Residents complained about the quality of food, not receiving enough fluids and sharing ensuites with people of the opposite sex.
Under the sanctions, operators of the home were given the choice of either having the home's Federal Government approval revoked or appointing a nursing adviser for six months.

Operators Easyplan Pty Ltd, which is owned by Garabed and Matilde Yeghichian, chose to appoint a nursing adviser to supervise the care of residents.
Elderly residents at risk Herald-Sun April 13, 2005

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Lasalto Pty Ltd

This is another Victorian company about which there is no information and which was probably there for the money. It owned only one home and this ran into accreditation problems. Sanctions were lifted in June and August 2004.

Mar 2004 Serious risk

RESIDENTS at a Brunswick nursing home were at "serious risk" of harm, an audit has found.

One resident at Kanella aged care centre suffered pain for the last four weeks of their life, while another was literally "sat on" by their roommate.

Another resident escaped and was found 200m from the home at a school.

And some relatives were forced to feed their loved ones because staff were "too busy".

The home, which accommodates 30 residents needing high level care, was also "poorly maintained" with built-up grime and missing tiles in the bathrooms and paint coming off walls.

Last month, the home failed 14 of 44 conditions judged by the nursing home watchdog, the Aged Care Standards and Accreditation Agency.
"Some residents' safety is also seriously compromised as a result of ineffective management of challenging behaviours," the agency's report says.

The home was ordered to increase staff hours and remove risk to residents.
Nursing home blasted Herald-Sun March 16, 2004

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Lestlin Nominees Pty Ltd
Sir James Terrace Facility

This company owned two facilities, one opened in 2000 in Queensland and one in Victoria. It did a fair bit of public relations but was criticised by nursing unions for staff shortages and skin tears. The view expressed about the accreditation process is interesting.

Oct 2002 Accreditation as a marketing plus

Manager of Sir James Terrace Retirement Village Brian Amos - one of the villages to recently go through the accreditation process - said his village was now recognised as meeting industry standards.

"From a marketing perspective it's a good PR tool," he said.

"Other villages that are not accredited don't get the prestige and recognition that we get."
Accreditation ensures high quality of care. Sunday Mail October 20, 2002

Appr 2005 Possible problems

Sir James Terrace Facility, Queensland: Repeated occasions at the 50-bed facility where only one carer was on duty. One resident received an unnecessary "large skin tear" due to staff "rushing".
Aged care facilities suffer major staff shortages, union Australian Associated Press General News April 26, 2005

For Updates:- A good way to check for recent developments in aged care is to go to the aged care crisis group's search page and enter the name of the company, nursing home or key words relating to any other matter in the search box. Most significant press reports are flagged there. The aged care crisis web site has recently been restructured and some of the older links used from this site may not work.

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Web Page History
This page created Sept 2006 by
Michael Wynne