The AutoSupport tool
AutoSupport enables Data ONTAP to automatically send information about your storage system to technical support and to other recipients you specify. This feature provides you with customized real-time support to monitor the performance of your system.
- The AutoSupport feature
The autosupport daemon monitors the storage system's operations and sends automatic messages to technical support to alert it to potential system problems. If necessary, technical support contacts you at the e-mail address that you specify to help resolve a potential system problem.
- AutoSupport options
You use the AutoSupport options to configure the AutoSupport feature.
- Configuring AutoSupport
To configure AutoSupport, you specify AutoSupport options.
- Testing AutoSupport
Testing AutoSupport helps you ensure that AutoSupport is properly configured.
- AutoSupport troubleshooting tasks
If the AutoSupport test message is not being sent, you perform the troubleshooting task to try to resolve the problem. The troubleshooting task you perform depends on the AutoSupport transport protocols you use.
- AutoSupport messages
AutoSupport messages help you understand the status and operations of your storage system. The AutoSupport message includes a log level that indicates the priority assignment from technical support.
