Rectifying UTF translation error

You can resolve the error "A file or directory name in a backup was either longer than 255 unicode characters or the name is not a valid UTF-8 byte sequence."

Considerations

Steps

1. On the NearStore system console, use the snapvault status command to obtain the base and policy names for the backup. The base name should indicate the name of the NetBackup client.

   Example

   snapvault status /vol/volname/qtreename

   Note: The base name should indicate the name of the NetBackup client.

2. On the NetBackup client, find the file or directory using the full path to the file or directory listed in the error message.

3. If...	Then...
   If the NetBackup client is not running a Microsoft operating system	Rename the file or directory to something that uses 255 bytes or less.
   If the NetBackup client is running a Microsoft operating system	If the NetBackup client is running a Microsoft operating system, rename the file directory, or alternate data stream to something no longer than 255 Unicode characters, where each Unicode character translates to three bytes or fewer in the UTF-8 character set. (Names that use ASCII characters satisfy this requirement.)